Why decisive leadership matters

Following my new year theme of efficiency it was interesting to see that new Premier League football club QPR dismissed their manager Neil Warnock yesterday, as they sit in 17th place in the league. (The fact that 17th will keep them in the league for another season is perhaps incidental).

In comments to Sky Sports, QPR’s Malaysian owner and chairman Tony Fernandes said: “This decision has been made in the best interests of the club and I can assure everyone that this is not a decision that was made lightly. Sadly, our recent run of poor form has seen us slip alarmingly down the table and the board felt it was the right time to make a change.”

Sometimes, football club owners are accused of focusing on the short term. But one thing is true. They are focused on the business of results and the commercial success that results bring.

In making a bold decision at a critical time of the season and early in the new year, Fernandes has signalled intent to a number of groups. His incoming manager, in all likelihood Mark Hughes, the playing staff, club employees, fans and football community at large will all know he is a guy that means business and commands respect whether they agree or not.

So whether it is resource, budget, product portfolio, premises, export, diversification or other type of problem you held over into 2012, can you take a leaf out of Tony Fernandes’ book and make the bold changes that need to be made in your business?

For more on the QPR story and how Fernandes is engaging fans on Twitter about his decision, read this story.

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